Privacy Policy

Who we are

Our website address is: http://improvingcommunications.ie 

Privacy Policy for Improving Communications – Ireland

Effective Date: 30 November, 2023

Thank you for visiting Improving Communications Ireland. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. Please read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We do not collect any personal information from users who visit our website without voluntarily providing it. Personal information is only collected when you register for courses on our website.

1.2 Registration Information
When you register for courses, we may collect the following information:

• Full Name
• Email Address
• Contact Number

2. Lawful Basis for Processing
We process your personal data on the lawful basis of performance of a contract (to fulfill course registrations) and your explicit consent.

3. Use of Information
We may use the information collected for the following purposes:

• Course Registration: To process and manage your course registrations.
• Communication: To communicate with you regarding your registrations and to provide information about our services.
• Improvement of Services: To analyze and improve our website and services.

4. Cookies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that track, save, and store information about your interactions and usage of the website. You can control and/or delete cookies as you wish – for details, see AboutCookies.org.

5. Data Security
We take appropriate measures to ensure the security of your personal information. However, please note that no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you are afforded several important rights regarding your personal information. These rights are designed to empower you and provide transparency about how your data is handled. They include:

• Right to Access: You have the right to request access to the personal information we hold about you. This means you can inquire what data we have collected, why we collect it, and how it is being used.
• Right to Rectification: If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request its correction. We endeavour to ensure that your data is accurate and up-to-date, and we welcome your assistance in helping us achieve this.
• Right to Erasure: You can request the deletion of your personal information under certain circumstances. This right, often referred to as the “right to be forgotten,” allows you to remove your data from our records when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
• Right to Object: You have the right to object to the processing of your personal information for specific purposes, including direct marketing. If you wish to exercise this right, please inform us, and we will respect your request.

To exercise these rights or if you have any privacy concerns, please contact us at the contact information listed below.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the following address:

Thank you for choosing Improving Communications Ireland. We are committed to addressing any queries you may have and ensuring that your privacy is respected and protected.