About Us
The improving communications Process
Improving Communications IE is a training company that specializes in helping individuals and organizations improve their communication skills. We offer a wide range of courses, including Public Speaking, Leadership, Customer Service, and Sales Training.
The IC IE training process uses lectures, workshops, and simulations to teach. Delegates will practice new skills in exercises and activities. The process starts by assessing needs through interviews, surveys, and observations.
Once the gaps are identified, Improving Communications IE develops a customised learning journey. The programme comprises interactive and engaging sessions, each covering specific topics like effective presentation skills or business leadership. The training program is delivered in a series of interactive and engaging workshops. Each workshop is designed to cover a specific topic, such as effective presentation skills or leadership for business.
In addition to the workshops, Improving Communications IE also offers one-on-one coaching. This is ideal for individuals who need more personalised support or who want to focus on a specific area of their communication skills.
Results Delivered
Improving Communications IE has a proven track record of success. Their programmes have helped a wide variety of individuals and organisations to improve their communication skills and achieve their goals.
Training Approach
This is the Improving Communications IE philosophy and approach to professional education and the benefits that can be expected for the participants.
- Learning is a process by which someone is taught the skills that are needed for an art, profession, or job.
- Effective learning sessions strengthen organisational efficiency, provide better risk reduction, and help to forge a more pleasant workplace environment.
- Learning produces positive results when it is based on workplace needs and delivered in the ways in which adults learn.
- Participant-Centric Learning (UB4me) places you/your organsation/the delegates at the center as the most valuable part of the equation.
What Makes Improving Communications IE Unique?
- There are several things that make the company unique:
- Expertise: Our instructors are communication experts. They have years of successful experience in teaching individuals and organizations to improve their skills.
- Customisable training: Improving Communications IE develops tailored programmes for each client to ensure that the learning is applicable and that it will help them to achieve goals.
- Interactive and engaging training: Delegates experience much give-and-take in the process and, as a result, learn from the instructors as well as each other.
- Supportive learning environment: Our sessions are a safe and supportive learning environment. Delegates are encouraged to ask questions and even make mistakes.
Our Instructors:
Rich Atkins, Ed.D.
Dr. Rich Atkins is the Director of Improving Communications Ireland, a provider of Learning & Development services such as: Public Speaking, Leadership, Customer Service, Sales Training, and Staff Development.
Since 2007, Rich is a member of the Society for Human Resource Management (SHRM). Dr. Atkins is American Management Association (AMA)-certified faculty and is also a Vistage-certified speaker.
John Epstein
John Epstein has more than 30 years of experience in business-to-business sales. He has led learning and development programs around the world, focusing on Consultative Sales, Negotiation, and Presentation Skills, and has influenced people from over 25 countries.
During his time as the “ambassador” of the Nielsen Media Research U.S. learning organization, John was honored three times by Nielsen’s Vice Chairman to host international guests from the Fortune/U.S. State Department Global Women’s Mentoring Partnership.
Vanessa Miller
Vanessa Miller is a Learning and Development Consultant with extensive experience in instructor-led, virtual, and in-person courses as well as all facets of the instructional design process. Whether it’s skills training or knowledge transfer, Ms. Miller’s learner centric approach successfully engages participants. She has partnered with many prestigious organisations to deliver and design courses that are stimulating, impactful and reflective.
Dr. Nathalie C. Lilavois
Dr. Nathalie C. Lilavois is an educational consultant who provides workshops, presentations, webinars and 1:1 coaching/mentoring to districts and organisations. Dr. Lilavois has been an educator for thirty-four years as a teacher, principal, and district administrator.
Martin Deller
Martin Deller is the Regional Director Of Operations EMEA at Improving Communications IE. He is a business consultant, educator, entrepreneur, recording artist, and music producer. Martin’s inter-disciplinary background has taken him from international concert stages to the corporate boardrooms of the Fortune 500.
A seasoned performer and presenter, Martin is co-founder of the Music Experience, a series of workshops on stagecraft and the art of connecting with one’s audience.