Be Clear – Get Results.
Using an activity-based approach (and a little humor) we offer personalised learning focused on your business goals and objectives.
Improving Communications
Public Speaking
Improve presentation skills with visuals and persuasion.
Improving Communications
Customer Service
Improve the service and support that you provide to your customers.
Improving Communications
Leadership Training
Lead, motivate, and inspire your staff to achieve goals.
DOES YOUR ORGANISATION FACE THESE CHALLENGES?
Written or spoken communication problems cost companies tremendous amounts of money and resources.
- Our employees are hard workers, but they can’t write emails or letters in a way that makes our company look good. Do you help address writing skills?
- Some staff have difficulty expressing themselves so that they can be understood. What can I do to improve the speaking skills of these employees so that we can all work better together?
- Sometimes, our Customer Service representatives are like robots. How can I get my CSRs to be more customer-focused and better able to meet my customers’ needs?
- We have a lot of presentations that aren’t engaging for the audience. Do you help people to become better public speakers/presenters?
- Managers and leaders in our company are frustrated because they don’t know how to lead people in their departments. Can you help them to be better at what they do?
- We’re having a conference in a few months and need to get a speaker. Can you provide a program and speaker that will “light our fire?”
SERVICES
People learn in many different ways. We help our clients find the best method for their organisation.
OnSite Training
Onsite training is training delivered to employees at company site or another location arranged for by the organisation.
Virtual Training
We host interactive, instructor-led classes, bringing participants together through web-based classroom platforms.
Private Coaching
We provide private coaching programs. Sessions are developed to client needs. Individual or group sessions available.
Keynote Speaker
Speakers available for your presentations or events. Many topics are available, and are open to development with client.
the team
Improving Communications has almost 20 years of experience in Learning and Development.
Our instructors take pride in teaching all attendees the skills they need to succeed in the workplace.
Build & Achieve Goals
Work at setting personal and professional goals. We are proud to teach your people how to mark their progress toward their objectives.
Writing and Grammar
Be a better and more confident writer. Writing and Presentation skills are necessary in today’s competitive business environment. Elevate your skills and increase confidence and enthusiasm.
Workplace Professionalism
We want to provide your staff with the skills that will inspire in them a sense of ownership and the ability to take initiative with customers.
We can help you develop stronger communications skills.
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Interpersonal Relationships
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Corporate Communications
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Customer Relations